PRIVACY POLICY

Your privacy is our priority

We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Last updated: June 28, 2025

Table of Contents

Executive Summary

Data Collection & Processing

Data Storage & Retention

Security Measures

Privacy Compliance

Your Data Rights

Data Breach Response

Access Controls

Data Minimization

Continuous Improvement

Contact Us

Executive Summary

This document provides a comprehensive overview of our data handling, privacy protections, and security measures. Our system is designed with privacy-by-design principles, ensuring that data protection considerations are embedded into every aspect of our service architecture.

We maintain strict compliance with international privacy regulations including GDPR, CCPA, and PIPEDA, while providing transparent communication about how your data is collected, processed, stored, and protected.

We are committed to maintaining the highest standards of data protection and privacy compliance while delivering exceptional service quality. This document serves as your comprehensive guide to understanding our privacy practices and your rights.

Data Collection & Processing

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. Our data collection practices are designed to be transparent, necessary, and respectful of your privacy.

Information We Collect
  • Contact information (name, email, phone number)

    Used for account creation and communication

  • Business information (company name, industry)

    Used to customize our services for your business

  • Service usage data and interaction patterns

    Used to improve our services and provide better support

How We Use Your Information
Service Delivery

Provide and maintain our services, process transactions, and deliver customer support.

Service Improvement

Analyze usage patterns to improve our systems, develop new features, and enhance user experience.

Communication

Send important updates, respond to inquiries, and provide customer support.

Security & Compliance

Ensure the security of our platform, prevent fraud, and comply with legal obligations.

Data Storage & Retention

We implement industry-leading security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Encryption

All data is encrypted in transit and at rest using AES-256 encryption.

Retention Policies

Flexible retention policies configurable based on your business and compliance requirements.

Monitoring

Continuous monitoring and threat detection systems protect against security breaches.

Compliance

We maintain compliance with GDPR, CCPA, and other relevant privacy regulations.

Security Measures

We implement comprehensive security measures to protect your data throughout its lifecycle, from collection to deletion.

TLS 1.3 Encryption

All data transmissions utilize TLS 1.3, providing the highest level of encryption for data in transit.

AES-256 Encryption

All stored data is protected using AES-256 encryption, the same standard used by government organizations.

Multi-Factor Authentication

All administrative accounts require multi-factor authentication using enterprise-grade systems.

24/7 Security Monitoring

Continuous security monitoring systems analyze system behavior and network traffic for potential threats.

Privacy Compliance

We maintain comprehensive compliance with international privacy regulations and industry standards.

GDPR Compliance

Full compliance with EU General Data Protection Regulation requirements.

CCPA Compliance

Complete adherence to California Consumer Privacy Act standards.

PIPEDA Compliance

Compliance with Canadian Personal Information Protection and Electronic Documents Act.

SOC 2 Type II

Maintain SOC 2 Type II compliance for security, availability, and privacy controls.

Your Data Rights

You have certain rights regarding your personal information. We are committed to honoring these rights and will respond to your requests in a timely manner.

Access

Request access to the personal information we hold about you.

Correction

Request correction of inaccurate or incomplete personal information.

Deletion

Request deletion of your personal information in certain circumstances.

Portability

Request a copy of your data in a portable format.

Data Breach Response

We maintain comprehensive incident response procedures to ensure rapid and effective response to any potential security incidents.

Detection & Assessment

24/7 monitoring systems detect potential incidents with immediate assessment procedures.

Containment

Immediate containment strategies prevent further unauthorized access and limit data exposure.

Notification

Timely communication with affected parties within 72 hours of incident confirmation.

Remediation

Comprehensive remediation procedures address vulnerabilities and implement corrective measures.

Access Controls

We implement comprehensive access controls to ensure that only authorized personnel can access your data.

Multi-Factor Authentication

All administrative accounts require MFA using enterprise-grade authentication systems.

Role-Based Access Control

Users have access only to resources necessary for their specific job responsibilities.

Session Management

Comprehensive session controls including automatic timeout and concurrent session limitations.

Audit Logging

All administrative actions are comprehensively logged with detailed audit trails.

Data Minimization

We collect only the data necessary for providing our services and improving user experience.

Necessity Assessment

Every data collection activity undergoes rigorous necessity assessment.

Proportionality Analysis

Data collection is proportionate to stated business purposes.

Relevance Validation

All collected data must be directly relevant to specific business functions.

Accuracy Assurance

Comprehensive procedures ensure data accuracy and quality.

Continuous Improvement

We continuously enhance our privacy and security measures to address emerging threats and regulatory requirements.

Regular Updates

Comprehensive patch management ensures timely security updates and patches.

Threat Monitoring

Advanced threat monitoring systems identify emerging security risks.

Regulatory Compliance

Dedicated teams monitor regulatory developments across all jurisdictions.

External Audits

Regular third-party audits provide independent validation of our programs.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.

Privacy Team

Email: team@artificiumai.com

We will respond to your request within 48 hours of receipt. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

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